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Frequently asked questions

Quick answers before you arrive — check-in, transfers, dining, and more.

What are check-in and check-out times?

Check-in from 2:00 PM and check-out by 11:00 AM. Early check-in and late checkout are subject to availability.

Is airport transfer available?

Yes — private transfers can be arranged from the nearest airport. Please share your flight details at least 24 hours in advance.

Are pets allowed?

We welcome small pets in select Garden Deluxe rooms with prior approval and a nominal cleaning fee.